ADP SmartCompliance - A Smart Move in the Right Direction
ADP SmartCompliance is used daily to upload and respond to tax notices. To fund the ADP Wisely Card. Review Invoices & Funding for credits …
Overview
What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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How ADP SmartCompliance Differs From Its Competitors
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Popular Features
- Complex Tax Scenario Management (24)8.181%
- Tax Data Reporting (39)7.979%
- Tax Document Management (32)7.373%
- Compliance Administration Management (32)7.272%
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What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP SmartCompliance?
ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.
The ADP SmartCompliance portfolio includes:
- Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
- Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
- Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
- Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
- Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
- Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
- Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.
ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.
ADP SmartCompliance Screenshots
ADP SmartCompliance Videos
Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data
ADP SmartCompliance Integrations
- Enterprise eTIME, by ADP
- ADP GlobalView Payroll
- ADP Vantage HCM
- ADP Workforce Now
- Cornerstone OnDemand
- Deltek Costpoint
- KeldairHR
- iCIMS Talent Cloud
- myStaffingPro
- TalentReef
- Viewpoint Vista
- Cadient Talent
- ADP Payforce
- ADP / The Right Thing
- ADP Recruitment Management
- Avionte
- Career Builders
- Ceridian Tax Services
- Dexter + Chaney Spectrum
- EmCentrix
- EMPTrust
- Great Plains
- HR Service Inc.
- Infinium
- Infor
- JD Edwards EnterpriseOne
- Kenexa BrassRing
- Kronos
- Lawson
- NowHire
- Oracle
- PDS Vista HRMS
- PeopleSoft
- ProBusiness
- Sage
- SAP
- Snagajob
- Sum Total Solutions
- TEAM Software
- TempWorks
- Ultimate - Ultipro Enterprise
- US Verify
- Workday
- WyckWyre
ADP SmartCompliance Competitors
- OneSource Virtual
- Equifax
- Ceridian
ADP SmartCompliance Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, U.S. Territories |
| Supported Languages | English |
Frequently Asked Questions
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
OneSource Virtual are common alternatives for ADP SmartCompliance.
Reviewers rate Sales and Use Taxes highest, with a score of 9.5.
The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Reviews and Ratings
(240)Attribute Ratings
Reviews
(1-25 of 54)Companies can't remove reviews or game the system. Here's why
March 04, 2024
ADP SmartCompliance Rocks!
I use ADP SmartCompliance for all of our payroll needs and used to implement with our clients.
- Payroll & Tax Reporting - Multi State
- Payroll & Tax Reporting - Multi State - Multi User
- Garnishements
- Employment Verification
- Quicker turn around time regarding invoicing
February 19, 2024
ADP SmartCompliance Review
- Employment tax
- wage payment
- garnishment
- tax notice
- customer service
- report details
February 15, 2024
A resource you can trust!
ADP SmartCompliance manages our tax payments to IRS and Social Security Department.
- Excellent operative system - friendly usage
- Excellent customer services and support
- ADP offers great resources to help educate yourself and grow
- If there is an error the code explanation does not give you what you need to research and fix it.
February 14, 2024
Client Conference
We use ADP SmartCompliance for our Employment taxes. We have employees all over the United States, so having ADP SmartCompliance file all the tax returns in a timely manner is a great help.
- reports that show Exceptions
- To Do list on the home page
- Better training of new users
- I wish I had this SOAR training when I started using ADP SmartCompliance
February 14, 2024
Centralized tool.
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the status of my notices. I can quickly upload a tax notice to the portal and get updates on the status of the notice. I can also view the status of amendments and look up invoices.
- Keeps state notices in one place.
- Lets me easily see the status of those notices.
- I can pull tax returns.
- All technology has room for improvement. They could add more features to the product.
December 28, 2023
SmartCompliance- Your one stop shop for tax compliance
Score 10 out of 10
Vetted Review
Verified User
Currently I use SmartCompliance to update our SUI rates to ensure ADP is in line with the notices we receive from tax authorities. I am able to set up new tax authorities when needed and maintain our tax profiles, but one of my favorite features is being able to pull down any of our tax records if I am notifed of an issue of what wa reported or confirm a fiing has occured. Not only does SmartCompliance provide different reporting capabilities, you have the ability to access invoices and check on funding, load agency notices for research, but we also use it for Garnishments. As SmartCompliance has evolved, I've noticed that I use it so much more for tax research and balancing. It has really become a regular tool for me.
- Reporting capabilities
- Access to tax records is a great addition so you do not have to rely on your client representative to provide the information
- Ability to resolve exceptions when there is an issue with a file, such as a new tax jurisdiction you may not have been aware of and passed tax data to ADP
- The hHelp Center provides both internal and external links links to different tax and compliance resources, which is extremely helpful since it isn't always easy to get to the correct one when it comes to the states.
- Would like to see a little more detail on erros that show up when running quarter error reports. Sometimes the code explanation does not give you what you need to research fully.
- The amont of time it takes to be notified of a resolution after loading a tax notices is very long and then not complete. When they provide a letter that states more information has been provided, please include that in our notice package so we are awae of the additional information provided
November 29, 2023
ADP SmartCompliance is a great choice
Score 10 out of 10
Vetted Review
Verified User
ADP SmartCompliance is the a great tool that I use daily in my role as Payroll Supervisor. I use it to review direct deposit errors, tax agency notices that need to be resolved and invoice management. The site is easy to navigate. I would highly recommend.
- Invoice reconciliation
- Direct deposit error resolution
- Tax help
- Service Fee invoices should be made available on smart compliance
November 28, 2023
Should probably keep looking
Score 1 out of 10
Vetted Review
Verified User
We use it to make wage payments, file taxes and respond to garnishments.
- User friendly
- Tax notices
- Garnishment holds
- Customer service response
November 27, 2023
All in One Stop Shop
ADPT is our TPA and pay our payroll taxes and make garnishment payments.
- Access to set up new tax codes.
- Ability to pull tax reports when needed.
- Upload agency notices when received.
- Pull ADP invoices when requested.
- Make is easier to access amendment pkgs when needed.
- When a code falls out and it is corrected, have access to remove it from the dashboard if there's not payment history.
November 20, 2023
ADP Smart Compliance is the Best in the market!!!
We currently use ADP Smart Compliance for Garnishment and Tax Services. ADP is the leader in the industry and that can't be denied.
- User friendly
- Providing a tool that has everything located all in one place
- Communication - notify client of issues
- Maybe add a chat option.
- We have issues with our whole Payroll team receiving direct deposit reject email notifications. Maybe have a team to periodically have someone reach out to clients quarterly to see if they need help with getting issues resolved. We called a few times but I'm still not getting them. I set a reminder to check every Friday.
- Expand beta testing to companies only using Tax Services instead of the ones able to purchase the full package.
- We use Tax Services and Garnishments. We often have issues researching localities on our own. It would be nice if Tax client could have access to plug in an employees address and get help with who whether local taxes are required and how to get them set up.
November 17, 2023
ADP SmartCompliance Review
We currently use Employment Tax to help us with all our tax needs. We also use Wage Garnishments. I have used ADP on a previous job and when starting this job recommended, we go with ADP to help simplify all of our tax needs.
- Provides resources on new tax laws
- Provides me with easy look up on local tax set up
- Communication with my current dedicated representative
- Mapping of jurisdictions
February 24, 2023
Good for new users
Tax resolution and filing. We use it to file all of our taxes, but also to resolve tax issues from federal, state, and local jurisdictions. The ability to load agency notices directly to their website is a useful tool. We use the ADP tax locator to research what local and state taxes apply to an employee. ADP SmartCompliance is a great return on investment because they assist with filing taxes, along with their registration services for setting up new tax jurisdictions for us where we have not filed before.
- Files taxes
- helps resolves tax setups
- has consistent check in with me
- information overload
- easier access to The Bridge
- quicker and more turnaround time for tax resolutions to agency notices
February 21, 2023
ADP Solutions for Compliance in Payroll and HR
Score 10 out of 10
Vetted Review
Verified User
ADP Smart Compliance processes our tax liabilities, wage garnishments, and provides a portal for employees to store their W2s and pay stubs. By outsourcing these items, we have reduced compliance issues and solved platform issues for federal reporting. Our previous provider had not updated its platform, so there were many problems transferring data. ADP is a leader in these areas and they stay ahead of new regulations that help drive organizational guidelines.
- Tax liability processing
- Wage garnishment and child support payments
- Wage payment portals for employees
- Training in other ADP products in order to help users be subject matter experts, even if they are not currently using the other products
- Offer training for their solutions that do not coincide with calendar quarter end dates
February 16, 2023
ADP Smart and Secure Software
We use ADP SmartCompliance for tax filing services. Once our small university started adding employees in other states, the multi-state filing requirements were more than one payroll employee could handle. ADP SmartCompliance takes care of monthly, quarterly, and annual payroll reporting and filing as well as the processing and delivery of our W2 forms to all employees.
- The website is easy to use and very well organized.
- Customer service and support have been great with a dedicated specialist assigned to our university.
- I would like to see additional help beyond website links to set up registration and tax withholding in other states. This would greatly help reduce my time on that task.
- Quicker turn around on some report generation.
December 01, 2022
ADP SmartCompliance products are a must have for large organizations working in multiple states.
I currently use ADP's products and have used ADP's products in past companies that I have worked for in the past 22 years. I have used ADP SmartCompliance for Taxes, Wage Payments and Wage Garnishments. It is a very user-friendly website. It has a lot of valuable information. ADP always tries to stay ahead of the new legislation that comes out often and sometimes on a daily basis. They update their software and communications to customers and offers training to gain knowledge of new products. ADP's products are a valuable asset for an organization.
- Very user friendly! Easy to navigate & find information needed.
- Stays ahead of new legislation.
- Training available for new products & software.
- When I offer feedback on website, I would like to get acknowledgement that they received it.
- I would like to see email notification for certain important notices brought back.
- Email notification needs to be used for acknowledgement of important notices.
November 28, 2022
Excellent with taxes but feel garnishments and wage payments could use some more work
Score 8 out of 10
Vetted Review
Verified User
ADP SmartCompliance is used by HR to process garnishments, employment taxes, W-2's, and wage payments. Using SmartCompliance has eliminated the majority of the manual processes that were used by payroll for employment taxes and garnishments.
- Employment taxes are exceptional on SmartCompliance
- Employment tax reports are easy to find and read.
- Items and reports are difficult to find for wage garnishments
- Items and reports are difficult to find for wage payments
November 16, 2022
ADP SmartCompliance = Trust, Ease and Confidence
The Payroll department uses SmartCompliance to manage Wisely enrollments. Also, I use it to manage my periodic and quarterly tax files, send over agency notices and see their resolutions, pull tax reports for balancing files and W-2 management. It is a critical part of our work.
- Provides insight and information regarding payroll taxes
- Provides reporting that is excellent
- Aline card enrollment and management
- Provides links to needed information
- Format of the reports when exporting is clunky and a lot of clean up is needed
September 27, 2022
Meeting and Complying with our Organizations needs.
We use ADP SmartCompliance for employment tax filings. It is wonderful that ADP works with Oracle Fusion to integrate their tax solutions and create opportunities for our business to better sync and manage our payroll taxes. I think this led our organization to using ADP SmartCompliance as a solution to processing payroll taxes.
- Reporting is very plentiful and helpful when tax agencies have notices or alerts.
- The environment is very user friendly and good at notifying you of outstanding tasks that need to be completed.
- Setting up tax jurisdictions is simple and quick. Really appreciate that aspect.
- I see some room for improvement on the ability of SmartCompliance to link to the year end site and processes.
- I'd like to see more feedback while the tax research team is investigating outstanding agency notices within the notes section of the site.
December 01, 2021
Are you in control of you tax and wage?
Score 10 out of 10
Vetted Review
Verified User
ADP Smart Compliance is where we can view tax deposits, invoices, reporting and maintain/view tax rates and frequencies. In addition, we can view rejected direct deposits This application also tracks and lists on the home page items in review or items in waiting to be resolved. The quarterly reporting also contains warning and error reporting thereby keeping in compliance.
- Lists each tax deposit.
- Users receive statements of deposit reporting.
- Users can view and maintain tax rates and deposit frequencies.
- Users maintain and control sui rates
- Adp site lists direct deposit returns timely
- Late filing process duplicated some local jurisdictions.
- When items are sent to Agency Notice they have a history of paying vs researching first.
- Amendments take too long to process.
- Recently, adp showed our mass er health had a .01 balance so the entire q3 ant was not submitted
November 22, 2021
Great for submitting electronic tax payments
We use ADP SmartCompliance to electronically file our payroll taxes. We also submit agency notice letters and refund checks for ADP to verify and research.
- Easy to upload files.
- Easy to acknowledge and correct problems with local agencies not set up.
- Hard to get ADP SmartCompliance to add ER deferred social security amounts to files for amended 941 returns.
- Hard to get ADP SmartCompliance to use credits we know we have with tax agencies.
- Reports are not user friendly.
November 22, 2021
ADP SmartCompliance is a Smart Choice for Companies
Score 8 out of 10
Vetted Review
Verified User
We use ADP SmartCompliance exclusively in payroll. It helps us to address outstanding tax issues, submit notices from agencies, manage our tax profiles, view our invoices and funding, manage our ADP Wisely cards, and manage our wage payments (FSDD and ADP Check). Previously my current company was either managing tax issues manually or not at all which resulted in penalties and audits. SmartCompliance is the best way for us to manage all of our entities jurisdictions.
- Allows you to update your Jurisdiction Profiles
- Allows SUI rate updates any time
- Manage ADP Wisely pay cards which has allowed us to discontinue cutting manual payroll checks in-house for off cycle payments
- Reverse Direct Deposits or place Stop Payments quickly
- Upload tax notices as well as mark them for escalation
- Makes it really easy to add new jurisdictions
- Communication within the tax notice resolution is limited and should be better
- It would be nice to be able to update an item marked as resolved, like reopen it if it's not resolved
- It would be great to be able to pull better reporting for stale dated checks
November 11, 2021
Great tool with awesome support
Score 10 out of 10
Vetted Review
Verified User
ADP SmartCompliance is used by multiple ADP products for things like report access. Items specific to your WOTC program will be found on this portal under “Tax Credits”; WOTC integration with workday is real-time like ADP Tax Credit AdHoc Assessment, ADP Tax Credit Polling, and ADP Tax Credit Notify Hire.
- ADP_Tax_Credit_Polling
- ADP_Tax_Credit_Ad_Hoc_Assessment
- We are new and all the information is very helpful.
- No issues at this time.
- Very helpful customer service.
- Great team at integration
Score 9 out of 10
Vetted Review
Verified User
I am presently using it and have used SmartCompliance Health Compliance with my last two companies. It is used company-wide to track and create the ACA necessary forms.
- Completes the 1095C using the information within ADP.
- Completes the 1094C using the information within ADP.
- Very user friendly when checking or correcting 1095C in the system.
- It should be driven in a different way. Not so easy to miss someone.
February 26, 2021
Dollars waiting to be obtained
Score 9 out of 10
Vetted Review
Verified User
Tax credit programs are being used throughout the corporation. ADP SmartCompliance allows time to be freed up by multiple departments. We were manually doing WOTC and other state programs internally.
- Eliminates errors
- Saves time
- improves productivity
- Different compliance report views when dealing with automation
January 28, 2021
SmartCompliance Works For Me
Score 10 out of 10
Vetted Review
Verified User
We use SmartCompliance with managing tax credits and our Payroll Department also uses it with taxes. In regards to Tax Credits, we are able to address missing information or documents. We can upload these documents to ensure we have all the information we need to process any credits we may have. Before SmartCompliance, we would have to address these functions through paper forms and secured emails. It has made it easier to provide ADP required documents.
- Updated notifications
- You can easily navigate through the system
- Reporting. ADP continuously provides new reports
- Being able to upload required documents
- Graphs and charts for reporting and presentation
- Send notification to user email